AOL has proven to be a very useful email service provider ever since it has been introduced. It has become all the more successful after the up-gradation of its user security and privacy policies. However, there have been some technical issues that users tend to face from time to time. In this article, we have listed a few most common AOL mail problems today 2021 and some of their troubleshooting methods that will make all your problems go away.
AOL Receiving Mail Issue
Not receiving email in your AOL email account is one of the most common AOL email issues. If you are able to login into your account and read emails by opening it, but you are not receiving an email from the expected person, even though he/she have already sent it, then below are a few troubleshooting methods that can help you out from this issue:
It happens at times that you unknowingly apply a filter for a particular email address, due to which all the emails from that email address will not reach your inbox, they will straight to go the trash or spam or some other folder in your email. This is one of the most common AOL mail app issues faced by users. In order to remove a filter from a spam filter, the following are the steps that are to be followed:
- Login to your AOL email account.
- Click on the “Options” link, beneath your username within your dashboard.
- There, click on the “Mail Settings” option.
- To go to the tab within which all email address marked as Spam are present, click on the “Spam Settings” option.
- Now, find the address which you want to remove, hover over it and click on the cross (x) icon. The email address will be removed and you will start receiving emails.
- Delay in Delivery of Emails
Most of the times the emails are sent to the destination email address at the same time they leave from the sender side. However, sometimes the delay in the mail delivery happens and due to which the searches for AOL email problems increases on the internet. This can be due to server maintenance of the email, a large number of users using their email account at the same time or due to some routing issues.
In this case, you can do nothing but wait for the email to arrive. You may also ask the sender to send the mail again and see if the mail arrives within seconds, if not, then wait till the conditions are restored to normal.
Look for the Email in Other folders
When the same email is sent to a lot number of people at the same time, it is considered spam, and therefore the email is right away sent to the Spam folder. If you are not able to find the expected email in your inbox, then you must look for it in the Spam folder, this might resolve your AOL mail not receiving issue.
Following are the steps by which you can retrieve your email from the Spam folder:
- First, you have to log in to your AOL email account.
- In the sidebar of it, click on the folder named Spam.
- Look for the email that went missing.
- Select that email.
- At the top of the page, click on the “Not Spam” button and the email will be moved to your inbox.
AOL Mail Missing Issue
This is the second most common AOL mail problems . These days we are receiving a lot of complaints from users about their mail went missing and they are not able to find them in their inboxes. Below mentioned are some of the common ways for fixing such issues:
Check the Third-Party email client settings
If you have recently added your AOL email account to a third-party email client like Outlook, or a mail application on your mobile phones, then this can be the common reason due to which AOL email problems . Due to the inappropriate IMAP settings, the email clients will delete the emails from the folder every time you receive a new one, due to which some of your mails went missing.
So as to get over this problem, you need to ensure that you are using the right IMAP server settings in the email client you are using your AOL email. Following are the settings that are to be considered:
- Incoming Mail Server: IMAP
- Server: imap.aol.com
- Port Number: 993
- SSL Required: Yes
- Outgoing Mail Server: SMTP
- Server: smtp.aol.com
- Port Number: 465
- SSL Required: Yes
AOL Mail being deactivated
If you haven’t used your AOL email account for a while, or you violate any term of use of AOL mail services or you requested your account deletion, then your account might get deactivated and therefore you can face some AOL email issues. If you are able to sign in to your email after its reactivation, then you can find that some of your emails are deleted, this can be due to the deletion process the account was undergoing.